Privacy Policy

The Couples Institute respects your privacy and recognizes your right to protection of all personal information you share with us, including your name, address, e-mail address, telephone number, etc.

You are welcome to visit CouplesInstitute.com anonymously. Personal information is not collected. Your Internet address (IP address: the address of your computer) is logged to help us learn which parts of the web site you visit, and how long you spend on the individual pages. The Couples Institute does not link your IP address to any personally identifiable information. Your browser automatically informs us of its name and version number; again, however, no personal information is gathered.

Limited Information Gathering
Like most commercial web sites, The Couples Institute uses cookies so we can better serve you with tailored information when you return. Cookies are small text identifiers sent to your computer to facilitate subsequent visits. Most browsers let you define preferences to notify you when you are sent cookies and let you decide whether to accept or reject them. Virtually all browsers let you remove cookies from your computer. Cookies cannot retrieve information from your computer, spread viruses, or capture your e-mail address. The Couples Institute uses the information collected with cookies to track site use and improve our service to you and other visitors. The Couples Institute does not use cookies to gather personal information about you.

The Couples Institute uses Urchin to analyze traffic to this web site. Urchin does not create individual profiles for visitors. Unlike some tracking services Urchin does not have a database of individual profiles for each visitor. WebTrends Live only collects aggregate data.

Choice
The Couples Institute may collect personal information voluntarily supplied by you when you order products, enter contests, complete surveys, and the like. The Couples Institute clearly informs you in advance, and explains how this personal information is to be used. You have a right not to provide this information. If you choose not to provide such information, you are still welcome to visit CouplesInstitute.com, but may be unable to participate in certain options, offers and services.

Uses of personal information
If you supply The Couples Institute your postal address, you may receive periodic mailings to inform you of new products, services, events, etc. If you prefer not to receive such mailings, please let us know by filling out our contact form.

Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user our electronic magazine and other information about our company's products and services. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Your information remains confidential to The Couples Institute and its assigns. We do not trade or rent our list. This site contains links to other sites. www.couplesinstitute.com, Dr. Ellyn Bader & Dr. Peter Pearson are not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect the customer's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with them when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. It is never divulged to any outside party.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our shopping cart is run on a secure server. If you directly Email us, we suggest that you send two Emails and break your credit card number in two. Send half the number in one Email and the other half plus the expiration date in the other Email.

Choice/Opt-Out
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

You can send email to remove@couplesinstitute.com
You can send mail to the following postal address:
445 Burgess Drive, Suite 150
Menlo Park, CA 94025
You can call the following telephone number: (650) 327-5915 or toll free (877) 327-5915

Commitment
The Couples Institute is committed to the principle of individual privacy, and is actively involved in and supports industry initiatives to preserve individual privacy rights on the Internet. Personal data privacy is a new rapidly changing area, and The Couples Institute is evolving to meet these demands.

Please contact us at (650) 327-5915 or toll free (877) 327-5915, or write us at 445 Burgess Drive, Suite 150, Menlo Park, California 94025, with any questions or comments regarding these privacy policies.